Raffle & Prize Draw Terms and Conditions

By purchasing a ticket to the Hope House Raffle you agree to be bound by the following terms and conditions.

1. General
1.1 The Hope House Lottery reserves the right to amend these Terms and Conditions without prior notice.
1.2. The Hope House Lottery is licensed with the Gambling Commission and is the promoter of this raffle.
1.3 The responsible persons for the Hope House Lottery are Ms. Simona Epstein (Director of Fundraising) and Mr. David Plume (Director of Finance).
1. 4 Data held by Hope House Children’s Hospices including the Hope House Lottery is held in accordance with the Data Protection Act 1998 and will not be sold to any other organisations.
1.5 Any individual who feels that they cannot control their gambling may wish to exclude themselves from playing the Hope House Lottery. Requests for self exclusion should be put in writing to the Lottery Manager. Such exclusions will be held on record for a minimum of 6 months and re-entry into a draw will be at the discretion of the responsible persons. Further support can be found on the gambleaware website (www.gambleaware.co.uk).
1.6 Under the Gambling Act 2005, players in any Hope House Lottery must be aged 16 or over. It is an offence for anyone under the age of 16 to play or to win a prize. In the event that a minor is inadvertently entered into the draw no prize will be awarded and the stake money refunded. By purchasing a ticket any player is agreeing that Hope House Lottery may undertake any appropriate action to verify the age of the player. Players who live in Northern Ireland, Isle of Man, Guernsey, Jersey or outside of the UK are not permitted to enter.
1.7 Any complaints received by Hope House Lottery will be handled under the complaints procedure which is available from the Lottery Office. Any complaint which cannot be resolved under the existing procedure may be passed to the Independent Betting Adjudication Service Ltd (IBAS) for arbitration under an agreement held between The Hope House Lottery, the Lotteries Council and the Hospice Lotteries Association.
1.8 The Hope House Lottery is committed to promoting socially responsible gambling. It is a member of the Hospice Lottery Associations and support the GREat Foundation (www.thegreatfoundation.org.uk) , Gambleaware (www.gambleaware.co.uk) and Gamcare (www.gamcare.org.uk) which promote responsible gambling. Players in difficulty with gambling are encouraged to seek help from these organisations.
1.9 Players should be aware that any payments into the raffle are not secure in the event of insolvency.

2. The Raffle Draw
2.1 The draw will be carried out on the 29th June 2018, as detailed on each ticket.
2.2 Only tickets accompanied with full payment and received by 9.30am on the 29th June 2018 will be entered into the draw.
2.3 Each ticket will have a unique number printed on both the ticket and the counterfoil
2.4 The Hope House Lottery reserves the right not to accept chances without giving reason and at its absolute discretion. In this situation all monies paid will be refunded to the player.
2.5 The winner will be notified using the information provided on the counterfoil. It is the responsibility of the player to ensure that the information provided is correct and current. The Hope House Lottery must be informed prior to the draw of any change in the contact details provided. Should the Hope House Lottery be unable to make contact with the winner within 28 days of the date of the draw a new winner will be drawn.
2.6 The winning ticket details will be available from the Hope House Lottery team and for a limited period will be published on the Hope House Lottery Website (www.hopehouselottery.org.uk)
2.7 The Hope House Lottery cannot accept any responsibility for any loss or delay of tickets, payment or communication.
2.8 Should tickets accompanied with full payment arrive after the deadline printed on the tickets, Hope House Lottery will treat the payment as a donation and pass to Hope House Children’s Hospices.